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BBB Reliability Report
Fast Trac Building
Services, Inc.
7076 S. Alton Way #G-2
Englewood, CO 80112
Original Business Start Date: 01/01/96
Principal: Michael Barnes, Customer Service Manager
Phone Number: 303-797-0991
Fax Number: 720-212-0582
Email Address: michael@fasttracbldgs.com
Web Site Address:
Membership Status: no
Type of Business: Buildings-Pre-Cut, Prefab & Modular
The information in this report has either been provided by the company, or
has been compiled by the Bureau from other sources.
This company is not a member of this Better Business Bureau.
CUSTOMER EXPERIENCE
Based on BBB files, this company has an unsatisfactory record with the Bureau
due to not resolving complaint(s) within the Bureau's time frame.
When evaluating complaint information, please consider the company's size
and volume of business. The number of complaints filed against the company
may not be as important as the type of complaints and how the company
handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 41
Number of complaints processed by the BBB in last 12 months: 7
Complaints Concerned
Advertising Issues: 1
Outcome of the complaint -
Resolved: 1
Sales Issues: 16
Outcome of all complaints -
Resolved: 10; Delayed Resolution: 1; Company made good
faith effort to Resolve: 5
Delivery Issues: 5
Outcome of all complaints -
Resolved: 3; Delayed Resolution: 2
Product Quality Issues: 2
Outcome of all complaints -
Resolved: 2
Refund or Exchange Issues: 3
Outcome of all complaints -
Resolved: 2; Delayed Resolution: 1
Contract Issues: 9
Outcome of all complaints -
Resolved: 7; Company made good faith effort to Resolve:
2
Customer Service Issues: 2
Outcome of all complaints -
Resolved: 1; Company made good faith effort to Resolve:
1
Credit or Billing Issues: 3
Outcome of all complaints -
Resolved: 2; Company made good faith effort to Resolve:
1
LICENSING INFORMATION
Many local municipalities, townships, and counties have registration,
bonding and/or licensing requirements. The Bureau encourages you to check
with the appropriate agency to be certain any requirements are currently
being met.
Permit and license requirements for regulated industries in the state of Colorado can be
viewed at the following website: www.state.co.us/gov_dir/permits.html.
ADDITIONAL TELEPHONE NUMBERS
Additional phone numbers for this company include:
(800) 379-3754 and
(800) 503-4984.
COMPANY MANAGEMENT
Additional company management personnel include:
Dale Schamel, CEO;
Jim Hammon, President and
Daniel Baerg, Secretary/Treasurer.
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